Welcome to the eTag Fuse platform FAQs! Below are answers to common questions about the platform’s features, security, integration, and more. Whether you are a beginner or an experienced user, this guide offers insights into maximizing your experience with the platform.
The eTag Fuse platform is an integration solution designed to streamline business processes, enabling seamless interoperability, automation, and real-time data management.
Industries like healthcare, finance, education, manufacturing, and retail benefit from Fuse’s multi-domain integration and automation capabilities.
The platform automates repetitive tasks, connects disparate systems, and enhances real-time decision-making using AI.
Key features include process automation, AI integration, multi-domain interoperability, user experience customization, and security features like role-based access control.
Its advanced AI-driven automation, integration capabilities, and scalability differentiate eTag Fuse from other platforms.
The Fuse Hub is the user-facing interface where administrators manage workflows and users interact with integrated applications.
The Fuse Engine manages backend operations like process automation, workflow execution, and service handling.
The platform has several layers: the UI Layer, Data Layer, Automation Layer, Service Layer, Messaging Layer, and Security Layer.
Yes, users can customize the UI Layer by modifying themes, layouts, and workspace configurations to align with organizational needs.
The Data Layer handles secure storage and retrieval of data for workflows and processes, ensuring smooth operation and secure access.
The Automation Layer allows users to automate processes and workflows through a drag-and-drop interface, reducing manual intervention.
The Messaging Layer manages communication between different platform components and external systems, ensuring data is passed efficiently.
The Security Layer ensures secure access through role-based access control, multi-factor authentication (MFA), and encryption.
The platform supports OAuth, OpenID, SAML, Active Directory, and custom identity providers to secure user authentication.
It integrates with identity providers to support SSO and federated identity, managing roles, permissions, and security policies.
Yes, MFA can be configured for login processes and applied to specific high-security applications or actions.
Data at rest and in transit are encrypted using industry-standard encryption protocols, ensuring data security.
Yes, the platform can integrate with external security systems and identity providers using standard protocols.
Authentication is managed through identity provider integration, supporting SSO, MFA, and federated identity solutions.
Yes, RBAC allows administrators to assign permissions based on roles, ensuring users only access authorized parts of the system.
Cross-domain integration is handled via connectors, adapters, and supported protocols like REST, gRPC, and WebSockets.
Yes, the platform connects to external APIs for integration, enabling seamless communication between systems.
eTag Fuse supports REST, SOAP, gRPC, and WebSockets, making it versatile for external system integration.
Interoperability is achieved through its connector-based architecture, which allows different systems to communicate and exchange data smoothly.
Yes, third-party applications can be integrated using the platform’s API framework and supported protocols.
The platform provides AI-driven automation, predictive analytics, and intelligent decision-making tools to enhance operations.
Automation is managed through workflows that are created using a drag-and-drop interface, allowing users to trigger processes automatically.
Yes, the platform includes an AI assistant that helps users with tasks, provides guidance, and automates common functions.
Yes, the platform’s AI capabilities allow it to learn from past interactions to improve user assistance and automation.
Yes, the platform allows RPA for automating repetitive tasks, freeing up human resources for higher-level tasks.
Yes, AI models can be integrated and fine-tuned based on organizational needs for better automation and decision-making.
Yes, administrators and users can create custom workspaces to personalize their experience and improve productivity.
Users can customize themes from their profile settings if allowed by administrators, modifying the interface to match preferences.
Yes, users can customize their dashboards, workspaces, and themes as part of the platform’s self-service options.
Yes, users can rearrange widgets, add shortcuts, and customize their dashboards to better fit their workflow.
The Fuse Launcher manages shortcuts and navigation, allowing users to access commonly used applications and workflows quickly.
Yes, the platform includes accessibility features like screen reader support, customizable text size, and high-contrast themes.
eTag Fuse supports both cloud and on-premise deployments, offering flexibility for different business needs.
Yes, the platform can be deployed using Docker and Kubernetes, allowing containerized environments for easier management.
Yes, hybrid deployments across on-premise and cloud environments are supported, providing flexibility for organizations.
The platform’s multi-threaded architecture and parallelism allow it to scale smoothly as your business grows.
Requirements vary based on the scale, but typical deployments include servers capable of running .NET and MS SQL Server.
Upgrades are managed via update scripts and detailed documentation, ensuring a smooth transition to new versions.
eTag Fuse supports Azure, AWS, and Google Cloud, allowing deployment in a variety of cloud environments.
Yes, it is designed for scalability, leveraging multi-threading, parallelism, and containerization for optimized performance.
Yes, eTag Fuse provides a REST API for integration and automation, allowing developers to connect external systems and manage workflows.
Custom applications can be integrated using the platform’s API framework and supported protocols like REST and gRPC.
Yes, the platform supports microservices, allowing flexible and scalable development using containers.
Yes, developers can use a sandbox environment for testing and experimentation before deploying to production.
Logs are accessible through the platform’s administrative interface, offering detailed event, error, and process logs.
Identity federation allows users to authenticate once and gain access to multiple systems through SSO using external identity providers.
Yes, it can function as both an identity provider and a service provider, handling both authentication and federating identities.
Third-party identity providers are integrated using standard protocols like OAuth, OpenID Connect, and SAML.
Yes, eTag Fuse allows administrators to transform claims for user authentication, mapping, and role assignment.
Yes, the platform supports automatic user provisioning based on claims from external identity providers.
Workflows can be created using the platform’s drag-and-drop interface, allowing users to automate processes without coding.
Triggers include events like data changes, external system requests, user actions, or scheduled times to initiate workflows.
Automation triggers include scheduled tasks, user actions, system events, and external data changes.
The platform supports conditional workflows by allowing dynamic expressions and control paths based on real-time data and events.
Yes, AI models can be integrated into workflows to enhance decision-making, automation, and predictions.
The platform has error handling mechanisms that log failures, notify administrators, and offer corrective actions in workflows.
Yes, workflows can be scheduled to run at specific intervals or times using the platform's scheduling feature.
Yes, real-time data can trigger workflow updates, allowing the system to react instantly to new information.
Workflows are monitored through the platform's logging and monitoring tools, offering real-time visibility into processes.
Yes, external services can be integrated via APIs, enabling workflows to communicate with third-party systems.
Yes, the platform provides templates for common workflows, which can be customized to meet specific business needs.
Yes, workflows can be exported from one environment and imported into another, allowing easy duplication of processes.
The platform manages user sessions with in-memory caching and session cookies to ensure secure and consistent access across the system.
Yes, administrators can configure session timeout settings based on security policies and business needs.
The platform captures user geolocation during login and can use this data to enforce location-based access restrictions.
Yes, administrators can view and manage active sessions through the session manager interface.
Idle sessions can be configured to timeout after a specified duration of inactivity, ensuring session security.
Administrators can control whether users can have concurrent sessions across multiple devices or browsers.
Sessions can be persisted to maintain user state across logins, depending on how the system is configured.
Yes, session cookies, including their expiration and security properties (e.g., SameSite), can be configured.
When a session expires, the user is logged out, and a new login is required to regain access.
Failed login attempts are logged, and administrators can configure policies such as account locking or MFA re-verification after failed attempts.
The platform logs events such as errors, user actions, and workflow executions, providing detailed logs for troubleshooting.
Yes, user login attempts are logged, including successful and failed attempts, to ensure system security.
Workflow failures are logged in detail, including the specific step where the failure occurred, and administrators are notified.
eTag Fuse integrates with third-party monitoring tools for real-time performance tracking and error notifications.
Yes, logs can be exported for analysis or integration with external logging systems like syslog or cloud-based monitoring solutions.
Notifications can be configured to alert administrators to specific system events, including failures, errors, or performance bottlenecks.
Yes, the platform provides real-time monitoring of processes, workflows, and system health.
Yes, logs can be sent to external monitoring or logging systems through integrations or APIs.
Administrators can configure log retention policies to determine how long logs are stored and when they are archived or deleted.
Notifications are managed through the Messaging Layer, which sends alerts for system events, workflow completions, or user actions.
Yes, notifications can be configured to be sent via email, SMS, or within the platform’s interface.
Yes, administrators can create custom notifications for specific events, workflows, or system changes.
Yes, real-time notifications are supported, allowing immediate alerts for important system or workflow events.
Users can customize their notification preferences, choosing how and when they receive alerts.
Messaging queues are used to manage and deliver notifications, ensuring they are sent in a timely and organized manner.
Yes, notifications can be sent to external systems or integrated messaging platforms using APIs or connectors.
Yes, the platform includes templates for common notifications, which can be customized by administrators.
Notification logs are available, allowing administrators to track when and how notifications were delivered.
eTag Fuse is licensed based on the number of users, nodes, and the features used within the platform.
Yes, there are flexible pricing models available based on the size of the organization and the scale of deployment.
Yes, a free trial is available, allowing organizations to explore the platform's capabilities before committing to a license.
Licenses can be purchased through the official eTag Technologies website or by contacting the sales team for a customized plan.
Yes, eTag Technologies offers discounts to non-profit organizations, which can be discussed with the sales team.