¶ Reference Architectures and Success Stories
This page highlights real-world examples and architecture patterns showing how the eTag Fuse Platform enables governed, cross-domain interoperability across industries, sectors, and ecosystems.
Use these examples in:
- Sales conversations
- Investor briefings
- Strategic onboarding workshops
- Partner and government briefings
A tax authority needs to classify, validate, and route taxpayer documents using AI — while ensuring human approval, audit logging, and compliance.
Architecture Overview:
- File uploaded to Fuse
- AI classification triggered (confidence scoring)
- Human-in-the-loop review if threshold not met
- Approval escalations and rerouting handled in orchestration
- Audit trails captured at every step
- Final classification written back to external database
Key Domains Used:
Multiple government agencies share workflows but maintain separate identity providers (Okta, Azure AD, Google Workspace).
Architecture Overview:
- Users authenticate via their own IdP
- Fuse federates identity at runtime and issues scoped access tokens
- Tokens enforce workflow access, approvals, and system actions
- Workflows combine human approvals, automated system updates, and AI agent participation
Key Domains Used:
Traditional refund processes across multiple countries were siloed, manual, and compliance-intensive.
- Embedded mobile workflows with document capture
- AI models for receipt classification
- Regional policy enforcement via governance rules
- Customs approvals and refund processes orchestrated across agencies
- Full telemetry for fraud detection and reporting
- 40% faster refund cycle
- 30% reduction in fraud cases flagged late
- Compliance and audit reporting embedded into runtime workflows
Mission telemetry from satellites needed dynamic classification, human review, and secure ground routing — in near real-time.
- Edge-captured data processed by onboard AI
- Fuse orchestrated ground-based review and escalation workflows
- Identity-scoped access for mission analysts
- Policy-driven reclassification and approval flows
- Faster incident detection
- Policy-compliant routing of classified payloads
- Real-time observability of telemetry decisions
Makes Fuse tangible — showing impact beyond architecture
Proves cross-domain orchestration — humans, systems, AI collaborating securely
Demonstrates governance value — audit, compliance, explainability baked into flows
Highlights strategic scalability — Fuse expands horizontally with domain onboarding, not just user count
Next: Elevator Pitch Cards by Audience — Rapid-reference short pitches tailored for different stakeholders.